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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ken hedgeman

December 19, 2025

5  out of  5
rating by ken hedgeman
"Wow, I am constantly impressed by the professionalism of every one at this location, especially Matilde who I feel is the Rockstar in your office and if she hasn't received a raise and promotion by now, she is OVERDUE. Her expertise on insurance is unparalleled."
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Castulo Perez

December 19, 2025

5  out of  5
rating by Castulo Perez
"Very helpful and polite. Great customer service"
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Elizabeth Reyna

December 17, 2025

5  out of  5
rating by Elizabeth Reyna
"Thank you Matilda for you help. Very helpful information."
We responded:
"Thank you for your review, Elizabeth! I am happy to hear that Matilde was able to assist you and provide helpful information. We appreciate the opportunity to serve you and look forward to working with you again!"
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Nick Mihaljevic

December 17, 2025

5  out of  5
rating by Nick Mihaljevic
"Agent Matilde was so professional, I am 57 years old I have had many insurance companies through my life but I never experience the professionalism like this person . I am very pleased with her service. Great person!!"
We responded:
"Thank you so much for your wonderful feedback! It truly means a lot to us that you had such a positive experience. Providing knowledgeable, attentive, and professional service is our top priority, and we’re thrilled to know we made a great impression after so many years of your experience with other companies. We appreciate your recommendation and the trust you’ve placed in us. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. We’re always here to help! Thank you again for choosing us."
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Dylan Reiff

December 17, 2025

5  out of  5
rating by Dylan Reiff
"We had a really good experience with our agent. She got us the price we wanted, which was reasonable and was very diligent to what our needs were. She has always been available to answer any of our questions about our policies and is always very friendly… we were happy with our experience The agent we used her name was Vanessa Zarate.. highly recommend her and her branch office"
We responded:
"Thank you so much, Dylan, for taking the time to share your experience! I am delighted to hear that Vanessa was able to find a policy that met your needs and budget, while providing attentive and friendly service. She truly strives to be available and responsive to everyone she meets, and your kind words mean a great deal to her and our entire team. We sincerely appreciate your recommendation and look forward to continuing to serve you!"
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Jake W

December 17, 2025

5  out of  5
rating by Jake W
"Omar was very helpful and professional!"
We responded:
"We appreciate your review and kind words, Jake! Omar takes great pride in providing professional and attentive service, and I am glad to hear that was reflected in your experience. Thank you for choosing our office!"
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Alex Calderon

December 17, 2025

5  out of  5
rating by Alex Calderon
"I got life insurance with Vanessa and it was a great experience. She answered all my questions and was very nice and thorough throughout the whole process"
We responded:
"Thank you, Alex, for your review. I am pleased to hear that Vanessa provided thorough guidance and answered all of your questions throughout the life insurance process. Your satisfaction means a great deal to our team, and we appreciate the opportunity to serve you!"
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Nicolas Lopez

December 17, 2025

5  out of  5
rating by Nicolas Lopez
"Es un excelente lugar para contratar tu seguro de carro, casa o comercial, estoy muy satisfecho por ser tan profesionales, ya que cualquier duda ellos te ayudan y como referencia la que me atendió para buscar mejor opciones fue: Vanessa pregunten por ella, la recomiendo al 100 % muy profesional"
We responded:
"¡Gracias, Nicolas, por recomendarnos! Nos da mucho gusto saber que tuvo una excelente experiencia y que Vanessa pudo ayudarle a encontrar las mejores opciones de seguro. Su satisfacción es muy importante para nosotros y agradecemos su confianza en nuestra oficina."
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Joselyna Escobedo

December 17, 2025

5  out of  5
rating by Joselyna Escobedo
"Omar was very helpful and friendly!"
We responded:
"We appreciate your review, Joselyna! Omar takes pride in delivering friendly and attentive service, and I am glad that reflected in your experience. Thank you for choosing our office!"
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Kiki Encarnacion

December 17, 2025

5  out of  5
rating by Kiki Encarnacion
"Edwin De Jesus and his team are amazing. Their policies are very affordable. The level of customer service that you receive from everyone on the staff is like no other. They are always there for you and treat you like family."
We responded:
"Thank you so much, Kiki, for your kind words and trust in our office! I am truly honored to hear that we made you feel supported and well cared for. Providing affordable policies along with exceptional, family-oriented customer service is always our goal. We sincerely appreciate you being part of our insurance family!"
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Addy

October 31, 2025

1  out of  5
rating by Addy
"Vanessa is no attentive at all. She didn’t care about anything I said over the phone and was ok with me changing to a different insurance provider. Not coming back with them anymore."
We responded:
"Thank you, Addy, for taking the time to share your feedback. I am very sorry to hear about your recent experience and that you felt your concerns weren’t fully addressed. That is never the level of service I want any of my clients to receive. I take your comments seriously and would appreciate the opportunity to discuss this further so I can better understand what happened and make things right. Please feel free to reach out to my office directly at (219) 937-3005 so we can address your concerns personally. I value your business and your trust, and I will be sure to review this situation with my team to ensure every client interaction reflects the attentive, caring service we’re known for."
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eric Gomez

October 10, 2025

5  out of  5
rating by eric Gomez
"The staff was very helpful with starting a new policy for a brand new vehicle saved me money and even checked me to make sure everything i needed was taken care of highly recommend"
We responded:
"Thank you so much for your kind words! I am thrilled to hear that our team was able to help you start a new policy for your vehicle while saving you money. Ensuring all your needs are taken care of is our top priority. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Brookelyne Moody

September 11, 2025

5  out of  5
rating by Brookelyne Moody
"Edwin and his team were absolutely amazing to work with! From start to finish, they were professional, reliable, and went above and beyond to make sure everything was taken care of. They communicated clearly, were always on time, and truly made the entire process stress-free. It’s rare to find a team that not only delivers excellent results but also treats you with genuine care and respect. I couldn’t be happier with the experience and highly recommend Edwin and his team to anyone looking for trustworthy and top-quality service."
We responded:
"Thank you so much for your wonderful feedback! I am thrilled to hear that my team and I were able to make the process smooth and stress-free for you. Providing reliable service with genuine care and respect is always our goal, and it’s so rewarding to know it made a difference in your experience. We truly appreciate your recommendation and look forward to being of service again in the future!"
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M B

April 30, 2025

5  out of  5
rating by M B
"Matilde is always so helpful and thorough with any questions I have. The entire team does an amazing job with anssisting each other out to get customers taken care of. Thank you!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Matilde has been so helpful and thorough—that’s exactly the level of service we strive for each day. Our team takes pride in working together to make sure each customer feels supported and well taken care of. We truly appreciate your support and look forward to continuing to serve you! "
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Teresa Zendejas

January 10, 2025

5  out of  5
rating by Teresa Zendejas
"DeJesus State Farm is an excellent example of how things should work. Everyone in the office are kind , knowledgeable and friendly people. They do their best to help when ever possible. We have been dealing with this office for over 20 years. Can’t say enough about this staff. Thank you for all you do."
We responded:
"Thank you so much, Teresa, for your kind words and for being a valued part of the Edwin De Jesus State Farm family for over 20 years! We're thrilled to hear that you’ve consistently experienced our team's kindness, knowledge, and commitment to helping you. Your continued trust means the world to us, and we’re grateful for the opportunity to support you. Please don’t hesitate to reach out if there’s ever anything you need. Thank you again for your thoughtful review! "
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Javier Hernandez

December 27, 2024

5  out of  5
rating by Javier Hernandez
"Very satisfied with the service provided and also affordable. Vanessa was amazing!!!"
We responded:
"Thank you, Javier, for your kind review! We’re delighted to hear that you’re very satisfied with our service and found it affordable. Providing quality and value to our customers is always our goal. If there’s anything more we can assist you with, don’t hesitate to reach out. We appreciate your trust in our agency!"
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vanessa Zarate

December 27, 2024

5  out of  5
rating by vanessa Zarate
"Great staff! Amazing customer service!!"
We responded:
"Thank you for your kind words, Vanessa! We are glad to hear that you have had a good experience with our team."
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Nelly C

December 27, 2024

1  out of  5
rating by Nelly C
"Worst service here with Edwin dejesus and with Larry Fairris too. I had to expose them. Worst service. Honestly they robbed me for my car insurance money. I had to finally switch companies. My insurance kept going up every month. I was paying around $100 then it went up 120 , 130,140,150 after that I canceled. They’re crazy. My family and I had insurance with them. Auto and home insurance. Some of my family actually still has it with them I don’t. One of my brothers and I actually switched to all state ! I advise to do that if they’re stealing your money. Trust me. I will never go back. They said my insurance would go down and it didn’t."
We responded:
"Thank you for sharing your feedback, Nelly. We’re sorry to hear about your experience and take your concerns seriously. We strive to provide excellent service to all our customers, and we’d appreciate the opportunity to address your concerns directly. Please feel free to reach out to our office at your earliest convenience so we can assist you further. Your satisfaction is important to us, and we’re here to help."
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Jessica Garcia

September 8, 2024

5  out of  5
rating by Jessica Garcia
"Love this office! The customer service is great!! They are always willing to help."
We responded:
"Hi Jessica! Thank you so much for sharing your experience with my team; I’m thrilled you’ve had a fantastic time with us. We’re happy to help! "
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Kinzie PERSONAL

September 6, 2024

5  out of  5
rating by Kinzie PERSONAL
"Matilda is very helpful"
We responded:
"Thank you so much, Kinzie, for your kind words! We're thrilled to hear that Matilde was able to assist you. Our team at Edwin De Jesus State Farm strives to provide excellent service, and your feedback means a lot to us. If you ever need further assistance, feel free to reach out. We’re here to help! "
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sdjccj

August 13, 2024

5  out of  5
rating by sdjccj
"I’ve been with this State Farm for 28 years and love their service. Always nice and take time to check on their clients. Definitely would recommend Edwin De Jesus State Farm."
We responded:
"Thank you for sharing your experience with State Farm over the past two decades. My team and I appreciate your support. We look forward to assisting you for many years to come!"
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Yeni Valencia

February 15, 2024

5  out of  5
rating by Yeni Valencia
"I love this office because people here are very friendly, knowledgeable, and helpfully. Thank you Jessica, Omar, Matilde and Tihara. God blesss you all."
We responded:
"Thank you, Yeni, for the 5-Star review! I am glad the Edwin DeJesus State Farm Agency is able to provide you with such great service!"
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Alma Cervantes

February 11, 2024

5  out of  5
rating by Alma Cervantes
"Los empleados son muy amables todos y siempre dispuestos a ayudarte."
We responded:
"Gracias, Alma, por tu resena de 5 estrellas. Apreciamos tu negocio."
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Julie Clarkson

November 17, 2023

5  out of  5
rating by Julie Clarkson
"Edwin De Jesus is a child hood friend to my brother Eddie and I. He has grown into the trust one can have in being my families State Farm. agent. We love having a neighborhood friend being there for us."
We responded:
"Thank you for your review, Julie. I appreciate you taking the time and submitting a review of my office. I appreciate the trust that you put on me and my team. I have great memories of us all being at the Little League field in the Harbor. Thank you for your business, we are here any time you need us!"
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Odessa Garcia

November 9, 2023

5  out of  5
rating by Odessa Garcia
"Nice staff worker,Matilda,was so helpful."
We responded:
"Thank you for your 5-Star review, Odessa! I am glad that Matilde was able to provide you with such great service! We appreciate you choosing us as your insurance agency 😁"